Merritt Island Auto Repair

Robbie has taken care of my car for the last 5 years. He does excellent work and keeps me informed as to what's going on, my estimates, and when it will be finished. Everything I have had to have done so far it has been completed within a day or two at the most. Very friendly staff yet very businesslike. Thanks Robbie for all you do.

Over all I’m very dissatisfied. I was having trouble with the starter on my 2000 Ford Expedition. It stopped starting all together so I called Tommy and asked about getting it fixed. Before I paid for a tow truck I decided to try one last time to get it to start and it started up so I drove it in to get fixed. He asked me if I tried starting it again after I got there. I explained that I didn’t think of it. He said “no problem Patrick we’ll take a look at it.” I left and several days later Robbie calls me. I was told the problem was not with the starter but rather an electrical problem caused by the security system and that I could pick it up that day. 3 days later I call to let them know I’m on my way and they Tommy tells me it’s not ready yet. So I wait till later that evening call back and it’s ready so I pick it up. So they charged me $387.30 to remove a security system and replace my headlights. 13 days later the car stopped starting. I called and spoke with Tommy who put me on the phone with Robbie. We spoke and he decided to meet my girlfriend who was stranded with the car to take a look at the problem. At this point I thought things where going well. He calls me but I’m at work so I couldn’t answer right away. When I called back he told me he was on his way to speak with me in person at my place of work. Robbie shows up and tells me that the problem is my starter. I explain that I knew the starter was having problems that’s why I brought the car in to a shop and paid hundreds of hard earned dollars getting my starter issues resolved. So he just waves his hand a me and mumbles something then walks away with my keys. At this point I’m very upset. I desired to wait till we both had an opportunity to sleep it off. Tommy calls me in the morning and tells me how much it’s gonna cost to get my starter fixed. I told him that I already paid him to fix my starter. He insisted that I was “unreasonable” he insisted that he was paid fair bd square and owes me nothing. Now I’m sitting here with no money and a broken starter and Robbie still has my keys. I will get those later but right now I don’t want to speak to those crooks let alone pay for a ride to pick up my property that Robbie took. Even if you believe that you are right an I am wrong I was met with extream unprofessionalism. Would not recommend.

Great service here. Good employees . Price decent .

They provide excellent service at a fair price! I'm very impressed and have started to recommend them to family and friends.

They provide excellent service at a fair price! I'm very impressed and have started to recommend them to family and friends.

Robbie and his family are honest and trustworthy. I've had various issues with my van that they identified and corrected quickly.

I WOULD highly recommend Robbie's at your service, Robbie,Tommy and the team have always serviced and maintained my vehicles. They always provide excellent customer service.

Best mechanic around..would not trust anyone else to take care of my cars!

My family and myself have taken multiple vehicles to Robby over the years and they have always been nothing but professional and go out of their way to look out for their customers. It's the only shop I recommend to anyone!

Very good courteous and reliable service.